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Short, specific episodes for doctors. New episodes every Tuesday and Friday at 5:30 pm IST, free to watch.

Episode 01Documentation8 min

The 60 minutes after a complication

Eleven minutes into an operation, you know something is wrong. For the next hour, while the emergency is handled and the family waits in the corridor, you are already in a legal proceeding. You just don't know it yet.

What separates the doctors who come through it from those who don't has little to do with what happened in theatre. It has everything to do with what was written down, when, by whom and in what order.

Ledger principles from this episode
  • 01

    Time is the spine of the record

    Every entry starts with the time and ends with the time. Content can be questioned; time can be proven.

  • 02

    Write while it is happening

    Real-time records carry more weight than an end-of-shift reconstruction. Don't wait to be calm.

  • 03

    Dictate before you leave theatre

    Not after the next case. The operative note dictated immediately is read differently.

  • 04

    Never delete, add a dated correction

    Audit logs record every deletion, and the log usually looks worse than the original error.

  • 05

    Your messages are part of the file

    Messages to colleagues during an event are discoverable. They are not private conversations.

  • 06

    Record the why, not just the what

    Your clinical reasoning is what shows you met the standard of care.

Coming next

Episode 02 · Friday

Episode 02 title card: What not to say after a complicationEpisode 02
CommunicationComing Friday

What you say to the family in the corridor

The conversation most doctors underestimate. It is being documented, whether you know it or not.